Sustainability
Value Chain

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1
Communities
- Engage local communities and local suppliers and offer local employment in 63 countries
- Support disadvantaged students and community members
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2
Famers, Producers, Manufacturers, Suppliers
- 6 owned and JV factories: Ice-cream, Cheese, Ice-cream ingredients & toppings, Bakery, Coffee roasters, Contract manufacturing
- Over 16,000 suppliers in Thailand, Australia, and Europe
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3
Distribution Centers and Logistics
- Centralized logistics for Minor Food and Minor Lifestyle in Thailand - Delivery to 1,733 restaurants and 297 retail points of sale in Thailand
- Decentralized logistics setting for Minor Hotels
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4
Business Partners
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Long-term and sustainable partnerships with:
- Over 25 joint venture partners
- 4 hotel operators
- 104 hotels under management
- 5 food brand principals
- 1,267 franchised restaurants
- 6 retail brand principals
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5
Minor International
- Core Values: Customer Focus, Result Oriented, People Development, Innovative, Partnership
- Integrate sustainability into business operations
- Provide equal employment opportunities, safe and healthy working environment, and development opportunities
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6
Customers
- Satisfy over 192 million customers worldwide with quality products, services and experiences that promote well-being, local culture and heritage
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7
Environment
- Commit to become a Net-zero Carbon Organization by 2050
- Encourage all of our operations to responsibly manage resource consumption, waste and effluents according to or better than applicable laws
- Support biodiversity protection, with key focus on conservation of life on land, life below water, and their habitats