Sustainability
Value Chain

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1
Communities
- Engage local communities, local suppliers and offer local employment in 62 countries
- Support disadvantaged students and community members
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2
Famers, Producers, Manufacturers, Suppliers
- 7 owned and JV factories: Ice-cream, Cheese, Ice-cream ingredients & toppings, Bakery, Coffee roasters, Contract manufacturing
- Over 14,000 suppliers in Thailand, Australia, and Europe
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3
Distribution Centers and Logistics
- Centralized logistics for Minor Food and Minor Lifestyle in Thailand - Delivery to 1,601 restaurants and 386 retail points of sale in Thailand
- Decentralized logistics setting for Minor Hotels
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4
Business Partners
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Long-term and sustainable partnerships with:
- Over 20 joint venture partners
- 4 hotel operators
- 93 hotels under management
- 5 food brand principals
- 1,184 franchised restaurants
- 9 retail brand principals
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5
Minor International
- Core Values: Customer Focus, Result Oriented, People Development, Innovative, Partnership
- Integrate sustainability into business operations
- Provide equal employment opportunities, good and safe working environment and development opportunities
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6
Customers
- Satisfy over 148 million customers worldwide with quality products, services and experiences that promote local culture and heritage
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7
Environment
- Encourage all of our operations to responsibly manage resource consumption, waste and effluents according to or better than applicable laws
- Support biodiversity protection, with key focus on conservation of life on land, life below water, and their habitats