Minor relies on the support of our employees as well as stakeholders within our communities for sustainable growth. We aim to empower our workforce and our community, especially youths, through inclusion, education, job creation, and community investments - enabling good corporate citizenship while building reputational capital, customer loyalty, and a pipeline of skilled human resources.
Employee Development
Investing in our people is essential as they are our company's most valuable assets. We foster continuous learning through tailored development programs for all levels. We aim to equip our people with knowledge and skills needed for their professional growth as well as their individual development.
We offer various development programs designed based on skill gap analyses and future industry trends to suit the needs of all levels of employees. Examples include partnership with universities to offer a bachelor's degree program tailored to working individuals where our Minor Food employees pursue the degree virtually on a flexible schedule, online and onsite trainings for our hotel employees as well as leadership development programs for our high potential talents.
Additionally, each employee’s development program is tailored to Individual Development Plans (IDP) and Behaviors for Success (BFS), which are components of Minor’s annual appraisal process
Performance appraisals are conducted at least annually for all employees. Each employee’s performance is assessed based on agreed financial and non-financial goals and targets, where KPIs are set based on individual contribution, team-based performance, and business unit and corporate performance, as appropriate to each employee’s role and contribution.
Furthermore, each employee is assessed based on Minor’s “Behavior for Success (BFS)” for each staff level. Minor’s BFS is benchmarked with other global players and addresses different aspects of business drivers:
- Drive profitable growth through strategic partnership
- Shaping digital strategy
- Cultivating a customer-focused culture, and
- Strengthening talent for digital age
During the appraisal, the employee and the supervisor also discuss career aspirations and individual development plans which could include milestones and checkpoints throughout the year. In certain business units such as Minor Food and the corporate offices, performance reviews include Career Success Plan approach using both score card and assessment from a committee which comprises of people from other functions in addition to direct line manager
Details about our development programs can be found in Employee Development section in our report.
Labor Practices
Minor upholds inclusive, ethical workplaces by safeguarding employee rights and dignities. Our Human Rights Policy tackles discrimination, including those based on gender, racial or ethnic origin, nationality, religion or belief, disability, age, and sexual orientation. Details about our efforts can be found in Human Rights section under Responsible Business.
Occupational Health, Safety, and Well-being
Minor commits to being a responsible employer. We continue to promote employees’ and contractors’ health, safety, and well-being, both mentally and physically. Improving our employees’ and contractors’ health, safety, and well-being results in higher productivity and morale, being the Great Place to Work®, and attracting future workforce. Minor’s Occupational Health & Safety (OHS) and Well-being Framework consists of four dimensions including workplace, body and mind, family and society, and finance. We continue enhancing the Occupational Health and Safety Management System (OHSMS) across all businesses. Furthermore, we have various initiatives empowering employees to share concerns and recommendations to advance health, safety, and well-being of all employees.
Community Empowerment
Minor is dedicated to fostering relationships with the communities in our operational locales through an extensive stakeholder engagement. We also cultivate social responsibility mindset among employees and encourage our business worldwide to undertake social responsibility activities that can create positive impacts on the society where we operate. Our local operations teams conduct engagements to seek input from residents, community leaders, and local government agencies and organization to understand concerns, needs, and aspirations – then direct resources to address them through targeted strategies. In the process we also identify potential risks and assess business impacts and opportunities, if any. Minor monitors our social responsibility activities and measures the outcome and impact we made in alignment to Business for Societal Impact (B4SI)'s Community Investment framework. Details about our community initiatives can be found in Community Empowerment section in our report.
