Minor International Public Company Limited

Our first fifty years were merely the beginning of our journey, to build a strong and sustainable foundation for an even greater future to come.

Chairman’s Message

It is with my great pleasure we mark this year as the celebration of Minor Group’s 50th anniversary. For me, our first fifty years were merely the beginning of our journey, to build a strong and sustainable foundation for an even greater future to come.

Since Minor Group’s inception in 1967, we as a company have been through countless local and global impediments. But every time, we have emerged even stronger and continued to grow our business successfully regardless. Reflecting on our journey, I attribute our success to our long-term strategic plans, our commitment to deliver quality products and services that provide 100% satisfaction to our stakeholders, and the contribution from our incredible team of people to achieve our goals. In addition, our journey to sustainability has enabled us to create joint success with our stakeholders, by contributing back to the economy, society and environment of Thailand and many other countries where we operate.

Minor’s “Drive” culture is also another key attribute of our success. It is also reflected in our pursuit of sustainability. In our “Drive for Empowerment”, we focus our efforts in developing people, from grassroots to leaders, with education, skills and life-long learning, empowering them to achieve their highest potential and become contributors of positive impact to their communities. In Thailand this year, we adopted 2 more needy schools into our school support program and helped improve their facilities as well as give educational support. The Pizza Company Book Club program reached out to over 500 schools and had another year of success in encouraging the love of reading. Our Minor Corporate University program welcomed over 5,200 new enrolments in 2017, and the Heinecke Foundation awarded over 1,200 scholarships to students in need, who excelled in their education. In addition, we remain committed to developing our own people through our various people development programs.

We “Drive for Shared Success” with partners along our value chain by establishing long-term relationships that would transpire into long-term, mutual benefits. We strive to ensure product safety and quality and increase supply chain traceability while providing the best products and services to our customers. We are also committed to developing and growing our partners with us. Examples of this include our annual supply chain conference and franchise conferences where we bring our partners up to speed on our business strategy, expose them to new trends, as well as introduce sustainability concepts to them. Our hotels in various parts of the world continue to engage with our customers, providing them with memorable experiences, and also engage with local communities in providing employment, stimulating the local economy, and promoting their local culture and heritage.

Our commitment to producing a positive environmental and social impact in the locations where we operate defines our “Drive for Harmony”. Not only do we strive to manage the environmental impact from our operations, we are also determined to promote the conservation of wildlife and natural habitats. In addition to our Golden Triangle Asian Elephant Foundation and the Mai Khao Marine Turtle Foundation’s on-going efforts on this front, we collaborated with IUCN to protect turtles in Sri Lanka, restored coral reefs in the Maldives and Samui, and established the Dugong Education & Conservation Centre in Trang. We have also entered into a partnership to create an eco-friendly tented camp in Cambodia’s Cardamom forest over a concern that an 18,000-hectare conservation area around the concession would fall into the hands of people who would take advantage of the forests such as loggers and sand dredging operations.

Harmony also applies to our relationships and commitment to give back to the communities in which we operate. We promote a social responsibility mindset and encourage our people to get involved. On Founder’s Day 2017 alone, we saw our people in business units around the world come out to do good deeds and, in one day, contributed over 22,000 volunteer hours for good causes.

The critical foundation for true sustainability is our “Drive for Good Governance”. We are proud to be a certified member of Thailand’s Private Sector Collective Action Against Corruption, and have stepped up our efforts by launching our first online training for Minor’s Code of Conduct and Anti-Corruption this year.

As testament to our pledge for sustainability, I am delighted to report that Minor International is included in many sustainability indices, including the Dow Jones Sustainability Emerging Markets Index (DJSI) for the fourth consecutive year, the FTSE4Good Emerging Index forthe second consecutive time, and the list of Thailand Sustainability Investment (THSI) by the Stock Exchange of Thailand for the third consecutive year.

I would like to take this opportunity to express my sincere gratitude for the continued trust, support and collaborations from our stakeholders, partners, management and staff who helped shape Minor through our journey to sustainability over the past 50 years. I look forward to continue working together with you to create greater positive impact to our society and our planet over the next 50 years and beyond.

William E. Heinecke
Chairman and Chief Executive Officer