Minor International Public Company Limited

Minor Sustainability Framework

Minor’s Sustainability Framework is built upon the foundation of our five Core Values, and comprises of four Drivers: Driving People Development, Engaging in End-to-End Customer Experience, Committing to Long-term and Sustainable Partnerships, Managing Environmental Impact. These four Drivers are reinforced by two critical Enablers: Good Corporate Governance and Social Responsibility Mindset.

  • Driving People Development
    • Drive to develop human resource capabilities and build good leaders within our organization and for the society
    • Implement multi-tiered approach – from laying foundation at community and youth levels, providing job opportunities, to developing skills and creating leaders with sustainability mindset
  • Engaging in End-to-End Customer Experience
    • Engage, understand, and educate our current and future customers to ensure their best interests are considered
    • Deliver best products and services while being mindful of societal and environment impacts, be it directly with customers, or through supply chain or marketing channels
  • Committing to Long-term &Sustainable Partnerships
    • Dedicate to building long-term, win-win and sustainable partnerships with various stakeholders
    • Ensure that our partners grow together with us, for mutual sustainable growth
  • Managing Environmental Impact
    • Commit to managing and creating positive environmental impact wherever we operate
    • Advocate biodiversity and natural heritage conservation
  • Social Responsibility Mindset
    • Encourage and foster a social responsibility mindset among our employees and with our partners
    • Develop individuals and future leaders who would achieve business results while being conscious about making positive impact to the environment and society
  • Good Corporate Governance
    • Build a strong platform for a sustainable organization by practicing good corporate governance in all business operations
Sustainability Strategy and Roadmap

At Minor, we develop a rolling 5-Year Sustainability Strategy which is endorsed by the Board of Directors at our annual strategic planning meeting. Our strategy is the vehicle which drives us towards achieving our Sustainability Vision, by converting our aspirations into actions. The strategy builds on our Sustainability framework and is aligned with Minor’s overall strategic direction. It is also aligned with relevant UN Sustainable Development Goals, as part of Minor’s support as a responsible corporate citizen.

During our annual strategy review process, we analyze global existing and emerging sustainability trends, and identify potential risks and opportunities arising from such trends. We then review potential impacts, and risk management initiatives, which are incorporated into our Sustainability Strategy and plans.

To achieve Minor’s Sustainability Vision of strengthening long-term capabilities and performance of the company through sustainability, we identified three Strategic Pillars as key driving forces:

  • 1) Develop sustainable and capable human capital;
  • 2) Drive for sustainable value chain management practices; and
  • 3) Manage environmental impact and advocate conservation

Supporting these Strategic Pillars are two Strategic Enablers:

  • 1) Strengthen good corporate governance and responsible business culture; and
  • 2) Integrate and advocate shared value practices in Minor’s operations.

Minor Sustainability Strategy 2018-2023

Strategic Pillars

Develop sustainable and capable human capital

Our Targets by 2023

  • 1 million people empowered and supported by 2023
  • 50% of Minor Corporate University (MCU) program graduates2 return to work with our organization
  • 50% Internal promotion of management levels

Our Plans

  • Children’s learning capability enhancement through on-going engagement
  • Holistic youth development program through Minor Corporate University
  • Employment for local and disadvantaged community members
  • Fostering of social responsibility mindsets within Minor
  • Workforce learning & development programs
  • Development and promotion of homegrown talents and leaders
Drive for sustainable value chain management practices

Our Targets by 2023

  • 97% of Thailand local tier 1 food & packaging suppliers assessed on sustainability risk by 2023
  • 100% of identified high risk suppliers audited and developed within each year

Our Plans

  • Drive for sustainable supply chain management practices
    • Development of Thailand hub as a model for sustainable supply chain
    • Development of Minor’s Supply Chain teams’ capabilities to become sustainability champions in engaging with suppliers, farmers and Minor’s operations
    • Engagement of Minor’s global supply chain communities for knowledge exchange
  • Ensure positive customer engagement
    • Information available for source of products
    • Traceability of core ingredients
    • Training on food safety and operational excellence
Manage environmental impact and advocate conservation

Our Targets by 2023

  • 20% reduction in energy and water intensity for Minor Hotels (Baseline 2016)
  • 20% reduction in carbon dioxide emission for Minor Hotels (Baseline 2016)
  • 100% of nature-based hotels have at least one long-term conservation initiative

Our Plans

  • Minimize environmental impact
    • Clear guidelines on environmental impacts for new projects and on-going operations
    • Implementation plan development and performance tracking through systematic reporting processes
  • Advocate conservation
    • Long-term, group-wide conservation initiatives with focus on elephants, turtles and their habitats
    • Conservation measurement methodology establishment